reserves the right to change this policy any time. SMS-Hosting provides
web hosting to many clients. In order to meet our responsibility
to protect each client and to provide the best services possible,
the following guidelines have been established.
Policies, Fees, Refunds and Terms of Agreement:
payment-due notices will be sent by electronic mail. No bills or
invoices will be sent by postal mail or fax. Billing will continue
until you cancel your hosting account. You may cancel at anytime.
We do not offer credits or refunds for hosting time already expended.
Should you want to cancel prepaid service, refunds are given for
full months unused. You will, however, not receive refunds for current
months in use (partial months refunds). We do not refund domain
registration fees (InterNIC). We offer a money-back guarantee within
30 days of your account activation, should we fail to provide satisfactory
service. All payments are in $US dollars. SMS-Hosting reserves the
right to change prices without prior notice.
can cancel your account at any time without prior notice. There
is no cancellation fee.
services provided by SMS-Hosting may be used for lawful purposes
only. It is strictly prohibited to store any of the following content
on our servers. Accounts in violation of our obscenity policy will
be deleted without notice, and there are no refunds in the event
of terminations like these:
obscene, content, sex-related merchandising, erotic images, and
sites that may infer sexual content or links to adult content
- Warez sites.
This includes pirated software, hacker programs or archives, as
well as sites which provide links to, or how to information on
works - includes commercial audio, video, or music files.
Sites that are threatening or abusive or that promotes rasicm or
hatred, incl. physical harm or violence against any individual or
Also prohibited are sites that promote any illegal activity or present
content that may be damaging to SMS-Hosting servers or any other
server on the internet. Links to such materials are also prohibited
SMS-Hosting does not host sites of its competitors or web pages
promoting sites of its competitors.
Email's to opt-ins isn't a problem. However, sending out unsolicited
email, from our servers, to email adresses collected from forums
etc. (spamming), isn't allowed. We consider mass email any email
message sent to more than 25 email addresses or more than 10 news
groups. Accounts in violation of our spamming policy will be deleted
account comes with its own cgi-bin. You are free to use any CGI
script you wish. SMS-Hosting does, however, not allow chat rooms
(the chat room in the CPanel (CGI) is an exception - it doesn't
drain resources). Some chat rooms tend to be a large drain on system
resources. The drain always depends on how well scripts are written.
There are scripts that use less than 1% CPU with 100 people and
scripts that use 99.9% CPU with only 5 people. Therefore we reserve
the right to disable any CGI script that effects normal server operation
or service to other SMS-Hosting customers. You can, however, link
your site to a chat provider (e.g.: www.humanclick.com, www.liveperson.com,
and www.livehumanhelp.com). Please contact our customer support
if you need a recommendation of a script.
of all sites never exceed 500MB per month, unless they offer shareware,
sound, video, image and multimedia archives, are mirror sites or
their primary purpose is file distribution. SMS-Hosting customers
are discouraged from storing files that cause excessive traffic
on our servers.We reserve the right to refuse, or terminate, service
to anyone for any reason not prohibited by law. All accounts are
monitored and will be billed $6 for each gig of traffic exceeding
the accounts predetermined amount of traffic allowance. Transfer
can be monitored at anytime in your Control Panel.
backups: weekly - Backups of new/changed data: nightly. These backups
are made for server restoration purposes only. It is the clients'
responsibility to take backup of their own files. This can be done
with the "Backup Manager", which is included with each
hosting plan (see the control panel). If data is lost, due to an
error of SMS-Hosting, we will attempt to recover the data for no
charge to the client. If the loss of data is caused by an action
of the client, or due to negligence of clients in securing their
account, then we will attempt to recover the most recent archive
for a $50.00 fee.
shall not be responsible for any claimed damages, including incidental
and consequential damages, which may arise from our servers going
off-line or being unavailable for any reason whatsoever. SMS-Hosting
shall neither be responsible for any claimed damages, including
incidental or consequential damages, resulting from the corruption
or deletion of any web site from one of our servers. All damages
shall be limited to the immediate termination of service.
will be the sole arbiter in determining violations of all provisions
mentioned on this page. Reports of violations of the above policies
should be directed to firstname.lastname@example.org.